Legal Notice

Last updated: 19/05/2026

This website, epsombloodtests.com, is operated by Positivo LTD, trading as Epsom Blood Tests and London Medical Laboratory Epsom.

Epsom Blood Tests provides private blood test booking and sample collection services. Laboratory testing, clinical reporting, and doctor commentary may be provided by third-party laboratory partners, including London Medical Laboratory, where applicable.

Business Information

Legal company name: Positivo LTD
Trading names: Epsom Blood Tests and London Medical Laboratory Epsom
Company number: 13114415
Registered in: England and Wales
Registered office: 45 Stoneleigh Broadway, Epsom, KT17 2JE
Clinic address: 45 Stoneleigh Broadway, Epsom, KT17 2JE
Website: epsombloodtests.com
Email: josh@epsombloodtests.com
Telephone: 0207 183 8414
VAT number: Not VAT registered

Medical Disclaimer

The information on this website is provided for general information only and should not be treated as personal medical advice, diagnosis, or treatment.

Blood tests can help provide useful health information, but they should be considered alongside your symptoms, medical history, medication, lifestyle, and advice from a qualified healthcare professional.

If you are unwell, experiencing severe symptoms, or need urgent medical help, you should contact NHS 111, your GP, or 999 in an emergency.

Our Role

Epsom Blood Tests provides private blood test appointment booking, sample collection, and related support services.

Unless otherwise stated, blood samples are processed by an external accredited laboratory partner. Results and doctor comments may be produced by the laboratory or its clinical team, not directly by Positivo LTD, Epsom Blood Tests, or London Medical Laboratory Epsom.

We do not replace your GP or specialist medical care. We recommend that you share relevant results with your GP or healthcare provider, especially where results are abnormal or symptoms are ongoing.

Accuracy of Website Information

We aim to keep all information on this website accurate and up to date, including test descriptions, pricing, turnaround times, and appointment availability.

However, information may change from time to time. Test availability, biomarkers, laboratory turnaround times, prices, and sample requirements may vary depending on the laboratory, courier schedules, public holidays, and clinical requirements.

Pricing and Payments

Prices are shown in pounds sterling and include applicable taxes unless stated otherwise.

Payment is usually required at the time of booking through our Shopify checkout or another approved payment method.

Where additional services are selected, such as home visits or add-on tests, additional charges may apply. These will be shown before payment wherever possible.

Appointments, Cancellations and Refunds

Appointments are subject to availability.

Because our services involve appointment-based sample collection and laboratory processing, cancellation and refund rights may depend on whether the appointment has taken place, whether sample collection has started, and whether laboratory testing has been requested.

Where a customer books a service online and asks for the service to begin within the statutory cancellation period, they may be required to pay for services already provided. A right to cancel may also be lost once the service has been fully performed.

Please refer to our Refund Policy and Terms and Conditions for full details.

Test Results

Turnaround times shown on the website are estimates only. Many tests return quickly, but delays can occur due to laboratory processing, courier delays, retesting, sample issues, public holidays, or other factors outside our control.

We are not responsible for delays caused by third-party laboratories, couriers, technical systems, or incomplete or incorrect information provided by customers.

Customer Responsibilities

Customers are responsible for providing accurate personal details, contact information, date of birth, sex at birth where clinically required, and any other information needed for safe and accurate test processing.

Customers should follow any preparation instructions provided, such as fasting requirements, hydration advice, timing guidance, or medication-related instructions where relevant.

External Links

This website may include links to third-party websites. These links are provided for convenience only.

We are not responsible for the content, availability, privacy practices, or accuracy of third-party websites.

Intellectual Property

All text, branding, images, graphics, website design, and other content on this website belong to Positivo LTD, Epsom Blood Tests, London Medical Laboratory Epsom, or are used with permission, unless otherwise stated.

You may not copy, reproduce, distribute, or use website content for commercial purposes without written permission.

Data Protection

We process personal data, including health-related information, in accordance with applicable UK data protection laws.

Please read our Privacy Policy for more information about how we collect, use, store, and protect personal data.

Complaints and Contact

For questions, concerns, complaints, or requests relating to this website or our services, please contact:

Email: josh@epsombloodtests.com
Telephone: 0207 183 8414
Postal address: 45 Stoneleigh Broadway, Epsom, KT17 2JE

We aim to respond to customer enquiries as quickly as possible.

Governing Law

This Legal Notice is governed by the laws of England and Wales.

Any disputes relating to this website or our services will be subject to the jurisdiction of the courts of England and Wales.